Personal Chef Service Agreement

Custom Menu Planning and Proposals

Chef Alex Mentus, The Rooted Anchor, will collaborate with you, the client, on a custom-curated menu proposal based on the information provided during your consultation. For quality control purposes, The Rooted Anchor asks that the client/chef correspondence be in writing via email. Invoices are sent from The Rooted Anchor via email and the full deposit is required to confirm your reservation(s). Proposals are to be confirmed at least 3 weeks prior to your service date. Failure to do so will be considered a last-minute cancellation (see cancellation fees below). Menu planning, correspondence, travel fees and the sourcing of ingredients are included in the client’s quoted rate. All of the agreed upon menu items are subject to change from the initial menu due to ingredient availability, quality, or other unforeseeable factors. The Rooted Anchor sources organic ingredients first, then local/sustainable from trusted sources. In some cases, it is necessary to supplement ingredients from your neighborhood grocery stores, specialty food stores, and farmers markets. Please inform your chef if you have specific dietary restrictions or preferences. Every menu is customized specifically to the client. A deposit must be paid upfront, prior to receiving a draft menu. Sample/example menus will be sent to the client prior to booking.

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Scheduling

Chef Alex will promptly arrive at your home or rental at the agreed-upon time on the agreed-upon date(s). Chef will need full access to the cooking area for an estimated 2-5 hours. Please make your home accessible to your chef on the scheduled cook-date. If for some reason, your chef cannot access your home you will be considered a last-minute cancellation and you will forfeit the full rate. Clients, children, pets and other distractions should be out of the kitchen area on all scheduled cook-dates. We respectfully request that the client allow the chef to perform their professional services without interruption.

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Cancellations

• 14 days or more, forfeit deposit.

• 7-14 days, 50% of invoice charged.

• 7 days or less, full cost of invoice charged. 

We understand that unforeseen circumstances may arise that may require you to cancel or reschedule your event. In such cases, we will work with you to find a solution, such as rescheduling your event or providing credit towards a future order. However, please note that we cannot guarantee availability for rescheduled events, and any credit provided will be at our discretion. If you have any questions or concerns about our cancelation policy, please contact us at therootedanchor@gmail.com before placing your order. We are happy to discuss our policies with you and help you make an informed decision.

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Home Kitchens/Rentals

The Rooted Anchor takes great pride in their work and promises to respect you, your home/rental and equipment. Your chef will leave her workspace as clean as she found it and remove her personal equipment. Please make sure your kitchen area is clean and ready for your chef and the sink and/or dishwasher is clear on their scheduled cook-date. If outdoor cooking equipment is needed, please make sure grills are accessible, clean, and propane tanks are full. The chef will only be responsible for cleaning up the wares for the meal(s) provided. If chefs arrive to an unsuitable workspace, they will document the area with a photo(s) and a cleaning fee of $75 will be added to the invoice for that service date. If the kitchen does not meet basic health code standards (i.e. no running water, no electricity, etc.…) the chef will prepare what they can, and the full rate still applies.

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Serve Ware and Tableware

It is the client’s responsibility to set up the table(s) and chairs on the scheduled cook date prior to the chef's arrival and provide all serving and tableware. The Rooted Anchor does not provide plates, spoons, forks, knives, glassware, etc. If you would need those service items provided, The Rooted Anchor can do so; additional fees will apply.